Terms & Conditions

This page (together with the documents referred to on it) sets out the terms and conditions on which we supply any of the products (“Products”) listed on our website shoppartydelights.com (“Our Site”) to you. Please read these terms carefully and ensure you understand them before ordering any Products. By ordering any of our Products, you agree to be bound by these terms. You should print a copy of these terms for future reference.

  1. Information about us
    We operate the website shoppartydelights.com.
  2. Orders
    We accept orders from outside the UK, provided you agree to be bound by these terms and to submit exclusively to the courts of England and Wales.
  3. Your status
    By placing an order through our site, you warrant that:
    1. You are legally capable of entering into binding contracts; and
    2. You are at least 18 years old.
  4. How the contract is formed
    1. Contract Formation
      After placing an order, you will receive an email acknowledging receipt of your order. This does not mean your order is accepted. Your order constitutes an offer to buy a Product. We confirm acceptance by sending a Dispatch Confirmation email. The contract is formed only upon sending this confirmation.
    2. Products
      The contract relates only to Products confirmed in the Dispatch Confirmation. Other Products in your order will not be supplied until separately confirmed.
  5. Consumer rights
    1. Orders
      Orders are subject to Product availability. If unavailable, we will notify you.
    2. Personalised Products
      1. You are responsible for uploading quality images and completing the order form accurately.
      2. Any text provided for personalised Products will be used exactly as supplied.
      3. Proofs are provided for guidance only and are displayed at lower resolution.
    3. Cancellation
      Consumers may cancel within 15 working days from receipt of Products and receive a full refund in accordance with our refund policy.
    4. Return of Products
      Products must be returned promptly and with reasonable care, at your own cost. Failure to do so may result in compensation claims.
    5. Bespoke Products
      You cannot cancel a Contract for personalised or bespoke Products created to your specifications.
  6. Availability and delivery
    Orders will be fulfilled by the delivery date in the Dispatch Confirmation, or within a reasonable time if none is specified. Products will be delivered to your supplied address.
  7. Risk and title
    1. Risk
      Products are your responsibility from the time of delivery.
    2. Title
      Ownership passes only after full payment, including delivery charges.
  8. Price and payment
    1. Price
      Product prices and delivery charges are as quoted on our site, except in obvious error.
    2. VAT
      Prices include VAT. If the VAT rate changes, the amount payable may be adjusted unless you have already paid in full.
    3. Price changes
      Prices and delivery charges may change, but confirmed orders are unaffected.
    4. Errors
      If a Product is mispriced, we will usually charge the correct price.
    5. Mistakes
      Obvious pricing errors may not be honored.
    6. Payment methods
      Payment must be by credit/debit card or approved online methods.
    7. Discount codes
      1. Only one code per order.
      2. Discounts cannot be used on certain transactions.
      3. Refunds will reflect any discount applied.
  9. Refund policy
    Refunds are provided in line with cancellation and return conditions.